What happens when you take software development tools and apply them to network operations? You get Site Reliability Engineering (SRE). But while the tools are powerful and attractive, it can be difficult for us in research networking to change our way to adopt them. The largest companies do it because of their sheer size and reliability requirements; startups do it because they're forced by the possibility of exponential user growth. NRENs and academic institutions are in a different environment, and that presents a challenge if we want to adopt these tools - isn't the existing way of doing things "good enough"? We look both inside and outside the NREN environment to see what those challenges are, and how we can overcome them.
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