This demo is envisioned to represent the work done with within JRA2 Service Provider Architecture task in the GEANT project that aims to define and implement an automated OSS/BSS supporting agile service development based on the TMF Frameworx blueprint. The work presented focuses on the challenges of future network operators, where in the OSS/BSS should automatically respond to service and resource related events while eliminating the service-specific silos at the operations level. 

The demonstration will provide an insight into the implementation of a number of OSS/BSS components and processes necessary to support the complete service fulfillment and assurance lifecycle of an example service: e-line, a representative of the new generation of GEANT’s consolidated connection services. It will enable the users to familiarize with the components needed to support the end-user activities such as service catalogue for service browsing, order management component for tracking the service order status, customer information management that keeps track of the user information, service inventory that records the information about each service instance, resource inventory that holds the abstracted information about all network resources and their relationship, performance monitoring and verification component that test the service before it is put in use and continuously monitors its performances. All of these components that are implemented using the microservices approach, are orchestrated together using a business process engine that drives the defined processes that can be activated by the end-user such as browsing services, ordering, monitoring, changing, or terminating a service. 

Users will be able to try out these actions provided via a self-service portal and view the implementation of the business processes behind the scene as the engine goes through the stages of the activated process and contacts all necessary components in order to fill out the user request. The main goal of the demonstration is to show how the automated service fulfilment and assurance are implemented in the background without any human intervention, together with all of the records that are created and maintained in the different components of the system.