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13 - Integrating cloud service delivery

Garreth Malone

JRA1-T3 is putting forward a standards' (ITIL, TMF and MEF) based architecture and framework for the operational integration and service delivery orchestration across e-infrastructures and service providers. The specification is addressing minimum requirements for the operations and business support systems (OSS/BSS) of participating service providers, defining orchestrated processes across service providers and inter-service-provider open application programming interfaces (APIs) for the different types of service provider interactions (e.g. business agreement establishment, order management, service delivery).